Website Hosting, Support, and Maintenance
Website Hosting, Support, and Maintenance
Secure UK hosting | Flexible maintenance | Friendly, ongoing support
Reliable hosting backed by expert support
Whether your website generates enquiries, supports online sales, or provides essential information for your customers, it should be available when people need it and continue delivering on your business goals. Reliable hosting is only part of the picture. Ongoing maintenance and responsive support help keep your website secure, optimised, and performing at its best.
At FWD Motion, our website support and maintenance services combine secure, carbon-neutral UK hosting with proactive monitoring, regular maintenance, and expert technical support to maximise your online presence. From day-to-day management and content updates to larger development projects, our friendly Sheffield team is here whenever you need us.
What can we help you with?
Looking after your new website
If we've built your website, we'll host it on secure UK cloud infrastructure and keep everything running smoothly. As your business evolves, we're always here to help with updates, improvements, and ongoing support.
Moving to Umbraco
Migrating from another platform? We'll move your website to Umbraco, provide training for your team, and continue supporting your website after launch with our flexible hosting and maintenance services.
Taking over an existing Umbraco site
Happy with your Umbraco website but not your current agency? We can take over hosting, maintenance, updates, and ongoing development for your existing site while preserving what’s already working well.
Helping your website grow
Need more than day-to-day support? Whether you're expanding services, adding new functionality, integrating systems, or need something else entirely, we'll help your website scale alongside your business.
Looking for reliable website support when you need it most? Talk to our team today.
Everything your website needs to stay secure and up to date
We'll tailor our website maintenance services around your requirements, but support can include:
- Hosting and monitoring – Secure, carbon-neutral UK-based cloud hosting, 24/7 uptime monitoring, and regular backups
- Updates and maintenance – Ongoing software updates, platform upgrades, security scans, and performance checks
- Content changes – Updating text, images, documents, and creating new pages to keep your site reflective of your business
- Technical support – Troubleshooting technical issues, fixing bugs, and answering any questions that come up
- Website improvements – Adding new functionality, integrations, and enhancements to support your changing business needs
- Umbraco training – Giving your teams the confidence to manage day-to-day content updates without relying on a developer
- Additional digital support – SEO, AEO, copywriting, design, and larger website development projects whenever you need them
You’re never left to figure things out alone
Looking after a website shouldn't mean chasing different suppliers or wondering who to contact when something needs changing. With FWD, website management is simple.
A real team you'll get to know
When you contact us, you'll speak directly to the people who know your website, not an anonymous support desk.
Straightforward advice
If something needs doing, we'll explain it clearly, recommend the most sensible approach, and keep you updated.
Support that grows with you
Need a quick content update today and a new integration 6 months from now? Our expertise means we're here for both.
We build long-term relationships
Many of our clients have trusted us to look after their websites for years. Launching your website is just the beginning.
Let's talk
Start with a free website audit for a clear picture of where you are now and where to go next. Get in touch with Lee about our website management services today!
FAQs about website support and maintenance
What is website hosting?
Website hosting is what makes your website available online. Your website's files are stored on secure servers that allow visitors to access your site at any time. At FWD Motion, we provide secure UK-based hosting as part of our website support and maintenance services.
What’s the difference between website hosting and website maintenance?
Website hosting keeps your website online, while website maintenance helps keep it secure, up to date, and working properly. Along with hosting, a full-service website maintenance company will typically provide software updates, monitoring, technical support, content changes, and ongoing improvements, depending on your requirements.
Do I need ongoing website maintenance?
Most business websites benefit from ongoing website maintenance and support services. Regular updates, security monitoring, performance checks, technical support, and content changes help keep your website running smoothly, reduce the risk of issues, and ensure it continues to support your business as it changes.
Can you support a website you didn't build?
Yes. If your website is built on Umbraco, we can usually take over hosting, maintenance, and ongoing development. We'll review your existing website, understand how it's been built, and recommend the most appropriate level of support.
Can you take over my existing Umbraco hosting?
Absolutely. If you're looking to move away from your current Umbraco web hosting provider or development agency, we can migrate your existing website to our hosting environment while keeping disruption to a minimum.
Can you make changes to my website after it goes live?
Of course. Whether you need content updates, new pages, additional functionality, integrations, or larger development work, we'll continue supporting your site after launch with reliable and flexible website support and maintenance services.
Can you improve my existing website instead of rebuilding it?
In many cases, yes. If your website already has a strong foundation, we can often improve performance, functionality, user experience, content, or design without replacing the entire site.
Do you monitor websites for problems?
Yes. As part of our web maintenance and support services, we can proactively monitor your website to help identify issues such as downtime, performance problems, or technical faults. If something goes wrong, we'll investigate quickly and work to restore normal service as soon as possible.
How do you keep websites secure?
Website security is an ongoing process. Depending on your support requirements, we can carry out software and platform updates, security monitoring, regular backups, and other maintenance to help protect your website against emerging threats while keeping it stable and reliable.
Can you help keep our website compliant?
Yes. We can help maintain important areas of your website, including cookie notices and other website features that support GDPR and ePrivacy compliance. While legal responsibility always remains with your organisation, our web maintenance services are here to ensure the technical side of your website is kept up to date where required.
Can you check for broken links and website issues?
Absolutely. Broken links, missing pages, and technical issues can affect both user experience and search visibility. As part of our website maintenance support, we can identify and resolve issues before they become bigger problems.
Do you provide Umbraco training?
Yes. As part of our website support services, we provide Umbraco training so your team can confidently manage day-to-day content updates. And if you'd rather leave those changes to us, our experienced website maintenance agency team is always happy to help.
Can you help improve our website's SEO?
Yes. As a full-service agency, we can support your website with SEO, AEO, copywriting, design, and digital marketing to help improve visibility, attract more relevant visitors, and support your wider business goals.
What happens if my website has a problem?
If your website is hosted by FWD Motion and something goes wrong, we'll often know before you do thanks to proactive monitoring. If an issue is detected, we'll investigate quickly and work to restore normal service as soon as possible. And if you ever notice a problem yourself, simply call us or send us an email and we'll take it from there.
How do I request website support from FWD Motion?
Getting help is straightforward. Simply contact our website maintenance and support team by phone or email and let us know what you need. We'll review the request, ask any questions if we need clarification, and let you know the best approach along with realistic timescales (usually the same or following day, depending on the request).
If you have an ongoing website maintenance agreement with us, we'll carry out the work in line with your support arrangement. For larger development projects or specialist services such as SEO, copywriting, graphic design, or digital marketing, we'll discuss the scope with you first and provide a separate quotation where appropriate.
