Hosting & Maintenance

Our Website Management Services

FWD looks after your site, keeps things up to date, and provides design, content, and technical support when you need it.

Your website is often the first point of contact between your business and potential customers. Ensuring it runs smoothly and remains up to date is essential for capturing their interest, building trust, and driving those all-important conversions.

At FWD, we offer ongoing website management services for sites hosted on our servers, ensuring they continuously benefit from:

Seamless operation
Minimal errors
Optimal performance
Robust security
Technical support

Already have a website hosted elsewhere but need a partner for content changes, software updates, and other issues? Our digital specialists can help! While we primarily work with Umbraco, our developers will take a quick look over any website to see if it’s something we’re able to work with.

Why Choose FWD for Website Management?

Any website designed and developed by FWD can be hosted on our high-performance servers, where we will look after everything for you. Depending on the package you take out with us, our flexible website maintenance services may include:

Technical Support: Continuous technical support to address any unexpected issues and bugs.
Uptime Monitoring: 24/7 monitoring so we can know within a minute if and when your website goes down and resolve the issue quickly.
Backups: Weekly backups to ensure all data is securely stored and can be quickly recovered in the event of any data loss or corruption.
Software Updates: Immediate installation of urgent updates as soon as they are released, keeping your site up-to-date and secure.
Platform Upgrades: Updates to your CMS and plugins for smooth operation, enhanced security, and access to new features as they become available.
SSL Certificate: Encryption of data shared between your site and its users, protecting sensitive information while boosting credibility and search engine rankings.
Cookie Policy: Monthly website scans to confirm compliance with GDPR and the ePrivacy Directive.
Broken Link Checks: Regular checks to identify and fix any broken links across your website.
Functionality Updates: Enhancements to your site’s functionality to support your evolving business needs.
SEO: Ongoing SEO to improve your site’s visibility on search engines, including keyword research, on-page optimisation, link building, and performance reports.
Content Changes: Updates to text and images to ensure descriptions, visuals, and branding are current, engaging, and reflective of your business.

Want to manage content changes in-house? We offer virtual Umbraco training sessions for your dedicated staff so you can make regular updates to your website without needing to contact our team.

Explore Umbraco

Website Support & Maintenance Made Simple

With FWD, website management is easy. Simply submit a website support and maintenance request via call or email and we’ll come back to you to clarify what’s needed and when you can expect it to be done (usually the same or following day).

Subject to the terms of your maintenance agreement, the used support time will then be deducted from your annual balance. For more complex or large fixes, we may quote for maintenance time separately.

Please note that our on-page SEO, content creation, graphic design, and marketing services will also be quoted separately and cannot be deducted from the annual website maintenance and support time included in your package.

For sites hosted with another organisation, our website management services can be quoted on a case-by-case basis. We can help with: